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Canon Zoombrowser 20D nightmare

I have owned Canon EOS digital cameras since early 2003. I currently own a 20D and I recently purchased a little Canon Powershot SX200 IS Point and Shoot for those times when I can't lug my SLR and supporting equipment around.

The Powershot came with a new version of Zoombrowser which is the sofware I use to manage my rather extensive digital photo collection. Unfortunately, when I installed the new Zoombrowser software (version 6.3) it stopped working with my 20D!

Here I am with 200+ photos from a gymnastics meet on my SLR and I can't download any of them. Going to the Canon site (http://www.usa.canon.com) provides for some pretty good support options in the form of software downloads. In fact, after navigating my way to the EOS 20D support page, the top download listed is an update for ZoomBrowser to version 6.4.

Ah ha, they are aware of the problem and they fixed it. Not so. Turns out all the software on this page is listed here only because it is supposed to work for the 20D, not as upgrades or fixes for the 20D.

In fact I tried every version of Zoombrowser on this page (and a couple others that I found on disc) and could not get one to work. They all gave me the "camerawindow" not supported error.

In the end, after too many installs and reboots to count it turned out to not even be a ZoomBrowser problem. One of the updates on the 20D software page was for "EOS Utility 2.6.1 Updater for Windows". Apparently ZoomBrowser doesn't support the 20D, you have to use the EOS Utility software for any interaction with your camera, then once the images are pulled down locally to your PC it opens ZoomBrowser and you go from there.

Wish someone told me that about 10 hours ago!
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