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Well Ain't that a Pisser...

Sometimes you just have to say WTF.  Today is one of those days. 

I decided to jump in and buy a new iPhone 13 Pro Max.  I've had one iPhone or another basically since they first came out.  I've always had the big ones because I'm a big guy and the small ones just feel like a toy in my mealy hands.

I shopped online for about an hour and finally decided to get what I started out thinking I'd want, an iPhone 13 Pro Max 512Gb.  Luckily, there were plenty in stock, so I picked one from the Apple store at Old Orchard and set it up for delivery between 10:00 - 12:00 the coming Saturday, about 2 days away. It was currently late on Wednesday night and the next day was Thanksgiving, so waiting until Saturday posed no problem at all.

I actually noted to myself that what I just done to purchase the phone was a pretty satisfactory experience.  It is always a nightmare dealing with phone carriers, and that's why I didn't buy it from Verizon.  But it was surprisingly simple to buy one from Apple, and they'd deliver within a few days at no extra charge.  Oh, but unbeknownst to me, that's where the problems started.

I made sure to be up the next day before 10:00 and I sat in the living room, by the front door, so I could be sure to see and hear the FexEx/UPS truck come buy with my package.  Right at about 11:00, just as my "Curse of Oak Island" show was coming to it's conclusion, the dogs decided to bark incessantly.  I got up and put them in the backyard and I took a minute or two to walk into the yard to make sure it was safe.  We had a Coyote come by the day before, so I didn't want to put them in our fenced in back yard with a Coyote.  I don't think that would have ended well.

I came back in, and sat down and watched the end of my show.  I kept flipping through channels, watching mindless TV for a good 2 hours.  By that time, 1:00 or so, the delivery was a good hour late.  I decided to go online and look for an update.  Sure enough there was one.  It said "Order Cancelled", WTF!  How did that happen.

The note accompanying the cancellation said "Delivery was attempted at 11:00 AM" and because there was no one present to sign for the delivery, they would not attempt to re-deliver it, they would just cancel the order instead.  Are you kidding me!  Who does that?  Assuming they really did try to deliver it during the 2 minutes I was in the backyard, what happened to trying to deliver again the next day.  And if that should miss, try one more time the day after that?  That's how I've always seen it done.

One thing I didn't mention was my Saturday delivery was occurring on the day after Black Friday which is the weekend before Cyber Monday.  So, when I went back online to re-order the phone, it was nowhere to be found. I could not find it in stock at any store anymore.  Not only that, I could not even find anyone who was taking backorders for it!

So a 2 minute dog break had taken me from having a new iPhone 13 Pro Max in hand to not being able to even order one any time in the near future.  

As I said, What a Pisser!



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